Your Learning Journey Starts Here
The NHS Business Services Authority (NHSBSA) is a Special Health Authority and an Arm’s Length Body of the Department of Health and Social Care (DHSC). Providing a range of critical central services to NHS organisations, NHS contractors, patients and the public.
A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Leadership Principles
Much is written about leadership and most overcomplicates. A compelling leadership text only needs to be half a page and not a book!
First, Align
What you say and do. People notice everything and watch out for this.
Second, Keep Your Promises
Small or large. People expect this.
Third, Be Good to Be Around
When things go wrong. This is when you get truly measured.
Created and designed by listening to you, providing short high-impact, inspiring leadership, management and coaching learning zones.
All delivery modes have the values and goals at the heart of every session, and are aligned to the BSA strategy.
Fourth, Disagree. But Don’t Be Disagreeable
There’s a world of difference and this defines how safe people feel to speak up.
Fifth, Speak Well of People
In public and in private. There are no secrets that do not get shared.
Finally, Be Grateful
Say thank you. Recognise good work, excellent delivery, and great behaviours. It matters.
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I'm more productive
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I can access training
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I've learnt how to lead my team in a way that is real
Get Your Team Enrolled
Download the Application Form
Click the link below to download.
Download the Skills Scan
Click the link below to download.
Numeracy & Literacy Assessment
Click the link below to begin.
Frequently Asked Questions
What is an apprenticeship?
Apprenticeships are work-based training programmes that are designed to help BSA train people for specific job roles.
Who can do an apprenticeship?
You should be nominating any emerging leaders within your teams who you want to see increase in their knowledge, skills and behaviours and increase impact in BSA.
How long does an apprenticeship last?
18 Months
What qualifications will I gain?
- Level 3 Apprenticeship in Team Leader / Supervisor
- CMI level 3 in Principles of Management and Leadership
How is training delivered?
What is the application process?
- Manager nominates emerging leader
- Employee applies and completes skills scan
- Employee completes initial skills assessment
- Employee meets with Innersummit Ltd
- Leadership pathway route decided (accredited / non accredited)
Do apprentices take exams?
No
How many hours a week committment is there?
On average one day a week needs to be spent on OTJT (off the job training) some of this will be in the portfolio, other things included in that are training, learning events and workshops. This does not need to be every week but across the whole of the programme the average needs to be 20% of time.
Get In Touch
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